Business Analyst

Customer Happiness

Bangalore

Job Description

Location: Bangalore, Karnataka

CTC: Up to 7 LPA (Based on Interview Results and Best in Industry)

About NovaBenefits: https://www.novabenefits.com/

About the Role:

We are seeking a detail-oriented and analytical persona with business lens to join our dynamic team. In this role, you will work closely with stakeholders to identify business needs, analyze processes, and provide data-driven solutions. Your insights will help drive strategic decision-making and enhance overall business performance

Responsibilities:

Supporting leadership with the data driven insights that directly contribute to Nova’s central business operations

Create and refine dashboards that track business metrics & OKRs across teams, as well as identify key levers that help push those metrics in the right direction
Identify needle-moving levers for solving some of the critical challenges in operations and develop effective analytics-driven solutions to remedy them
Assist the founders, product team and customer success team in research & analysis for various cross-functional projects that are designed to improve Nova’s overall business performance

Job Requirement

Requirements:

You have worked in a data-first company for a minimum of 1 year in full time capacity. Working with critical stakeholders/decision makers in the same industry is a plus.
You are an expert in advance MS Excel, and understand SQL (PostgreSQL) enough to turnaround dashboards in hours; Coding knowledge in languages like Python is a plus
You are excellent in structuring complicated real-life business problems using first principles thinking and deeply leverage data to support them
You are willing to work in a fast-paced, rapidly evolving environment, constantly facing ambiguous situations that demand high ownership, strong resilience, and agility
You are an effective communicator who can effortlessly distill complex information into simple insights and convey them across diverse, cross-functional teams

Drop by your resume at kalpana@nova-benefits.com for a quick turnaround.