Wellness Operation Intern

Customer Happiness

Bangalore

Job Description

Location: Bangalore, Karnataka (Work from Office)
Internship Duration: 3 months
Stipend: 15K

About NovaBenefits: https://www.novabenefits.com/

Responsibilities:-
Engagement

Manage employee engagement for Nova Benefits clients through sessions, campaigns, etc.
Compile campaign & event performance data and reports (Excel, Notion )
Ensure the monthly planning of the wellness calendar is done properly
Take up end-to-end execution of customized session requests

Operations

Organize & execute online engagements events on the Nova Platform
Sending campaigns on email marketing platforms & invites to clients
For great customer experience, develop SOPs to make processes smooth and ensure that it is adopted in the team.
Responsible for daily, weekly, and monthly operations planning and execution with high ownership for the activity allotted.
Product line operations execution is end-to-end. Communicate with vendors, and coordinate with client on need basis.
Partnership reach outs
Overlook the finance and invoicing for vendor

Job Requirement

Key Requirements:

A bachelor's degree in marketing, business, or supply chain management.
Demonstrate high ownership
Strong project execution
Must be highly proficient in Microsoft Office, especially Excel to ensure data-driven operations.
Strong communication skills are required to express analytics to various levels in the organization; as well as the ability to talk to clients and understand their problems.
Proficiency in listening and responding to the issues or expectations of the customers with a high execution bias and on-ground decision-making skills.